Terms & Conditions

Returns

We accept returns within 14 days for any reason - so if you are not happy or you change your mind - send it back*.

*goods must be returned undamaged in the original packaging.

Damaged or faulty goods should be reported within 15 days of receipt.

Please use the returns tab in the customer services section (bottom of each page)  for all returns.

Tax  and customs / import duty

VAT is chargeable on all UK and European deliveries.

Customs or import duty is the responsibility of the purchaser.

VAT is included in all prices. A VAT invoice will be sent with all UK and EU deliveries

Business Accounts (business customers only)

If you wish to open a business account with AudioOrigin please contact us.

We will offer a strictly 30 day payment option with Invoices sent out with each order and statements sent out each month.

You must be able to satisfy us that you are a genuine business (30 day option - UK only)

General

This website and all material and photographs on it are the property of AudioOrigin any unauthorised use will result in court action. However, permission may be given for any part of (or link to it) to be reproduced but only with the express permission of AudioOrigin. 

We may from time to time place helpful or interesting links to other websites, these are placed for the assistance or convenience of any visitor to this website. We do not accept any responsibility for, or endorse any of the websites we may link to. Any link will be judged as being beneficial and valid to both this website and the website linked to (with particular regard to Google’s link conditions).

All items offered for sale on this website, unless otherwise stated, are generic parts - there is no intention to mislead or imply that any parts, unless otherwise stated, are supplied to us by the original manufacturer as quite a few of them no longer exist. From time to time we may offer manufacturer parts, from manufacturers that do still exist,  and these will be clearly labelled as “original” or “genuine” if these words do not appear in the description then by default it must be accepted that the part or parts are Aftermarket.