Delivery Info. / Returns info.
Free World Wide delivery on all items over 20 GBP.
All free delivery items are sent according to the normal terms set out below - you will not have to wait longer for them.
All parcels are dispatched within 24 hours of purchase.
All our parcels are sent by Royal Mail 2nd class (UK only) and Royal Mail standard International delivery unless you request otherwise.
Please allow 2-3 working days for UK delivery, 5-8 working days for International delivery.
Also allow for unexpected delays such as UK statutory holidays, weekends, severe weather, Industrial disputes and customs delays as these are beyond our control but do occasionally happen.
Shortages must be notified to us within 15 days of despatch.
We accept returns within 14 days for any reason - so if you are not happy or you change your mind - send it back*.
*goods must be returned undamaged in the original packaging.
Damaged or faulty goods should be reported within 15 days of receipt.
Please use the returns tab in the customer services section (bottom of each page) for all returns.